Terms of service
Last updated: September 2026
Welcome to ilchipilchi.com, operated by Ilchi Pilchi ("we," "us," "our"). By using this site or placing an order, you agree to these terms.
Orders & Pricing
- Prices are listed in INR and may change without notice.
- We reserve the right to limit quantities, refuse an order, or cancel an order at our discretion (for example, suspected fraud or pricing errors).
- Cash on Delivery is available in eligible regions; other orders are processed via Razorpay.
Shipping & Delivery
Delivery timelines and details are covered in our [Shipping Policy]. Delays caused by circumstances outside our control (weather, courier disruptions, public holidays) are not our responsibility, though we'll always try to keep you informed.
Returns & Damages
Covered in our [Return Policy] — in short, we don't accept change-of-mind returns, but we make it right if your order arrives damaged, with proof via an unpacking video.
Product Information
We try to represent our products accurately, including photos and descriptions, but colors may appear slightly different depending on your screen. We reserve the right to correct errors or update product details at any time.
Reviews & User Content
If you submit a product review or other content, you give us permission to display and share it in connection with promoting Ilchi Pilchi. Please don't submit anything false, abusive, or infringing on someone else's rights.
Limitation of Liability
We aren't liable for indirect or incidental damages arising from your use of the site or our products, to the fullest extent permitted by law. Nothing here limits any rights you have under Indian consumer protection law that can't be waived.
Governing Law
These terms are governed by the laws of India.
Changes to These Terms
We may update these terms from time to time; continued use of the site after changes means you accept the updated terms.
Contact
Questions? Email hello@ilchipilchi.com.